Although there are global economy changes and geopolitical conflict in the past year, PSA still grows steadily and even expands our enterprises gradually. Till 2024, we have grown into an international group with ten listed companies, approximately 39,000 employees, and the total revenue is about NT$ 104.5 billion. These achievements are attributed to the dedication of PSA colleagues and the support of our shareholders. Therefore, we place great emphasis on the core principle of " Value Key Stakeholders, including shareholder value, employee well-being, and social responsibility" among PSA's seven key management philosophies. We strive to ensure corporate profitability and reasonable returns for shareholders while actively taking action on corporate social responsibility, creating a high-quality work environment where employees can thrive together with the company. This, in turn, enhances operational performance and ultimately benefits both shareholders and society, achieve a win-win cycle of sustainable management. We will continue to take action in ESG—Environmental, Social, and Governance—to build a solid foundation for the group's sustainable development.
The 2024 United Nations Climate Change Conference (COP29) embraces the vision of "United for a Green World," inspiring us to continue advancing environmental protection policies. PSA keeps taking action in environmental-friendly products and supplier management. We strictly abide by international environmental protection laws, develop environmental-friendly products that comply with international environmental standards. Also, we enforce a local procurement policy and conduct supplier evaluations based on economic, environmental, and social criteria. Since investing in Walsin New Energy Corporation in 2023, we have engaged in renewable energy investment, development, construction, operation, maintenance, and energy storage deployment, fully launching our green transformation with the goal of gradually increasing the use of renewable energy. Protecting the environment and promoting the sustainable development of our planet is our responsibility.
In social responsibility and employee benefits, PSA establish systematic policies for human rights, employment relationship, salary, training, promotion, retirement, etc. Starting from the aspects of cultivating talents, retaining talents, communication, and living assistance. We care for employees and value talents, in order to lead group companies to become social enterprises. We value employees’ health and occupational safety, comply with occupational health and safety regulations, conduct regular health and safety training to all employees, create a smoke-free and pregnant-friendly working environment, provide health checks, set up health-care stops in each plant.
In terms of talent development, as the group expands globally, we not only allow employees to apply for overseas assignments but also continue to cultivate local talent at various operational sites to enhance operational efficiency and drive growth momentum. At present, a considerable proportion of management is from local talents. In addition, we design training courses and set up an online learning system, which provide employees with convenient and efficient learning tools to enhance self-growth and industrial competitiveness. We also plan a complete performance and function evaluation, refers to the reasonable salary level of the talent market, and implement a dividend and incentive bonus system in accordance with the annual assessment performance of employees, so that employees can work with peace of mind, continue contributing talents, and grow with the company.
In order to achieve transparent communication, we have established proposal systems and suggestion boxes, which help knowing colleagues' suggestions and timely response, and facilitate internal company communication within the company. PSA Charity Foundation, which is also attached to the group, has a unique employee assistance program ‘’EAP (Employee Assistance Program)’’. Professionals provide employee confidentiality and professional consulting services to assist colleagues in solving work and psychological emotions, stress, health, family, finance, and law problems. In addition, we also conduct interviews with new employees through the "Qingyutang" to help them quickly adapt to the company's culture, which solve emotional problems that affect employees’ working performance. At present, there are more than 7,500 employees join in the official Line account, which can help solve employees’ problem by private and bilateral communicate. Till 2024, 465 care management and stress relief courses have been completed, 82 courses are completed in 2024. 645 employee care interviews have been completed from 2020 to 2024, total 4,847 employees have benefited from it.
Continuing the concept of giving back to the society, PSA Charity Foundation continues devoting to five major services, including hearing health care services, volunteering services, children’s reading, short-term breaks for caregivers, and friendly workplaces. Up to now, the Foundation has donated over NT$120 million, mobilized over 5,500 manpower, funded almost 400 hearing aid subsidy cases, over NT$11 million donation, offered hearing health care to almost 30,000 seniors, provided free hearing aids bank service to over 2,500 hearing-impaired people, developed the "Hearing Care Cloud Knowledge" website and the "PSA Charity Foundation Hearing Screening Method" to promote awareness of hearing health care, and relieved for more than 1,250 caregivers through stress-relief courses. It is the foundation that conducts the most hearing care in community care centers in Taiwan. Furthermore, there are 5,846 classes, 94,966 elementary and junior high school students in Pingtung and Taoyuan have benefited from taking part in sponsored courses for reading Mandarin newspaper. We hope that through continuous adherence to the promotion of ESG concept, more people will feel its importance and raise awareness.
In terms of corporate governance and shareholder value, we believe that good financial performance, healthy cash flow, sustained growth of operating income and profitability are important keys to a company’s sustainable operation. The quality of financial performance even affects the value of the company’s investment. Therefore, PSA puts forward a clear quantitative financial performance target, enhances shareholders and investors' confidence in the long-term investment value of the group, creates greater economic value through stable operations, giving back to shareholders, investors, employees, and business partners.
As a role in the supply chain, we will continuously make ESG as PSA’s DNA, hope this spirit could be put into practice in more aspects, and create a sustainable future with all stakeholders.
